Calyx Flowers is committed to ensuring the privacy of our customers. We value your business and your trust. This privacy statement explains our policies for the collection and use of information as it relates to your interaction with our web site.

Visiting Our Site

When you visit the Calyx Flowers web site, our web server automatically recognizes your domain name and E-mail address, when possible. We collect user specific information about the pages you visit as well as any personal information you volunteer while visiting the site.

Calyx Flowers collects this information in an effort to improve the content of our web site and your shopping experience. We may also use this information to notify you about updates to our web site, special offers or upcoming events. If you do not want to receive E-mail from us, please let us know by sending an E-mail to customerservice@calyxflowers.com.

Ad Serving

We use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our Web site, and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please click here.

You can also read more about online marketing practices and the technologies that support them by visiting the Network Advertising Initiative’s website by clicking here .

Ordering Online

If you order a product from us, Calyx Flowers places your name in our customer file. We occasionally make our customer address list available to carefully screened companies whose products may be of interest to you. We may also send our printed catalog to you. If you prefer not to receive information from these companies or our catalog, please contact us at customerservice@calyxflowers.com.

We do not currently share our customers’ E-mail addresses with other companies. If you would like to make sure we never share your E-mail address, please E-mail us at customerservice@calyxflowers.com.

If you supply us with your telephone number online, you may receive a customer service call regarding an order you placed. Calyx Flowers will only contact you to ensure the accuracy of your order. We will not call you for any marketing or promotional purposes.

Your order and all information regarding the sender and receiver is kept confidential. We will not disclose any information to anyone inquiring about an order they, or anyone else, has received unless required by law, a valid subpoena or Court Order.

Secure Shopping

You can shop at www.calyxflowers.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

www.calyxflowers.com is registered with the Authorize.Net Verified Merchant Seal program.